The Stories from the Heart Collection is a line of unique, affordable, and well-made jewelry. The pieces are designed by Todd Malcolm, an award-winning designer and jeweler, and are both designed and manufactured in the United States. Todd is a third generation jeweler who runs a family jewelry business that has been committed to excellence in the jewelry industry for 83 years.
All pendants come with a jewelry box, polishing cloth, and a story card. An 18 inch sterling silver wheat chain is included in all sterling silver purchases. Price includes shipping in the US.
our pledge to you
The “Stories from the Heart Collection” is sold exclusively at malcolmjewelers.com. Our jewelry line is not available for purchase at any department stores or retail outlets around the country.
All the products from the “Stories from the Heart Collection” represent the highest quality in American workmanship, produced by skilled artisans using quality jewelry making techniques in facilities here in the United States
Designer, Todd Malcolm’s approach is to create medium sized two-dimensional designs that are cast solid, with no hollow pieces in the jewelry collection. Some designs have cutouts to showcase the design. A few pieces have cut outs in the back to save weight which saves the consumer money on the purchase. All pieces are finished on the interior and exterior with a bright polish finish to create mirrored finish absent of scratches and nicks, a sign of a quality piece of jewelry.
We use pure metals of 925 sterling silver, 14K, 18K and Platinum. No old jewelry or scrap jewelry is used in the castings of the pendants. Todd has selected the 18-inch wheat chain, constructed with four solid wires interwoven into a wheat pattern for strength and beauty. Each chain has fold over tabs and a lobster claw clasp for a secured fit. The chain is comfortable, does not catch on skin, hair, or clothes.
Should you have any questions, comments, or concerns regarding your purchase, please fill free to contact us at malcolmjewelers@sbcglobal.net or (309) 764-1213.
At Malcolm Jewelers, we want you to be completely satisfied with your sterling silver Stories
From The Heart purchase. If you need to exchange or return an item, please review our 30 return policy
30-Day Return Policy
You have 30 days from the date of purchase to return your sterling silver jewelry only. Custom
orders in 10K, 14K, 18K yellow or white gold jewelry are not eligible for return/exchange.
Return items must be in their original condition, unworn, and include the box, polishing cloth,
and story card. To initiate your exchange or return, email Customer Support at
Malcolmjewelers@sbcglobal.net
Return shipping costs are the responsibility of the sender. For your protection, we recommend
using a shipping method that provides insurance and tracking services such as UPS, FedEx, or
USPS, Ship the return package to the address indicated on the packing slip. Malcolm Jewelers is not responsible for items damaged or lost in transit. You are responsible for all return shipping costs. We cannot accept C.O.D. deliveries The item must be in its original condition and shipped prepaid to MJI at 2700 12 Street, Moline Il 61265.
A refund to the original credit card will be given as soon as the package is received by Malcolm Jewelers. Original UPS shipping charges will be deducted from the refunded amount.
Please contact our customer support team at Malcomjewelers@sbcglobal.net or 309-764-1213 for any questions or assistance regarding your return.
